Diablo502 Posted April 11, 2021 Share Posted April 11, 2021 (edited) After update my character are bugged . Black screen and scape ropes don't work. Please help me Edited April 11, 2021 by Diablo502 Link to comment Share on other sites More sharing options...
Midsommar Posted April 11, 2021 Share Posted April 11, 2021 Hi there @Diablo502 My apologies for the inconvenience. You should be unstuck now, can you please verify in-game ? Otherwise please let me know when you can come in-game, I'd like to try something. For future reference flease be careful next time to not do multiple threads for the same issue. Looking forward to your answer! General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Diablo502 Posted April 11, 2021 Author Share Posted April 11, 2021 (edited) Hi , I'm still bugged . I think is the client version because in my two accounts silver and gold are same bugged. I redownload but still bugged Edited April 11, 2021 by Diablo502 Link to comment Share on other sites More sharing options...
Midsommar Posted April 11, 2021 Share Posted April 11, 2021 7 minutes ago, Diablo502 said: Hi , I'm still bugged . I think is the client version because in my two accounts silver and gold are same bugged. I redownload but still bugged Could you perhaps try to uninstall completely (remove all your past files) and try to re-download ? If that doesn't work, could you try with a VPN such as windscribe ? Let me know if any of these options fixed the issue. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Diablo502 Posted April 11, 2021 Author Share Posted April 11, 2021 (edited) Hi again. I desinstaled the game and re download annd use windscribe vpn (Dallas and Miami ) but still bugged bro . :(( Edited April 11, 2021 by Diablo502 Link to comment Share on other sites More sharing options...
Midsommar Posted April 11, 2021 Share Posted April 11, 2021 3 hours ago, Diablo502 said: Hi again. I desinstaled the game and re download annd use windscribe vpn (Dallas and Miami ) but still bugged bro . :(( Can you check if Vsync is active ? (If so, try to deactivate it) or try opening the console and type "clean reg" and press enter ? Keep in mind that this will reset your in-game settings General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Diablo502 Posted April 11, 2021 Author Share Posted April 11, 2021 Already write clean reg n nothing. And vsync is deactivated . Link to comment Share on other sites More sharing options...
Midsommar Posted April 13, 2021 Share Posted April 13, 2021 On 4/11/2021 at 3:48 PM, Diablo502 said: Already write clean reg n nothing. And vsync is deactivated . Apologies for the late reply. Can you let me know when you can be online again ? General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Diablo502 Posted April 14, 2021 Author Share Posted April 14, 2021 Hi bro. I'm sad because I tried the game in other device and all is fine. So my phone is bad is a Huawei p8 lite , but it accomplish all requirement for play the game. And I see other guy post the same problem in discord , he have a Huawei p20 then the problem is with huawei. Can staff fix it in the next client update ? Link to comment Share on other sites More sharing options...
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