It is my first time downloading pro on pc, when trying to start the game I get that screen.

how can I solve that?

Thank you for read.

Quote

 

 

Hi there @TheLAMMzo

 

My apologies for the inconvenience and the delay. Are you still experiencing this issue ? 

Looking forward to your answer, have a splendid day! 

@Midsommar np and ty, and yes, i still have the same problem

Edited April 14, 20215 yr by TheLAMMzo

6 hours ago, TheLAMMzo said:

@Midsommar np and ty, and yes, i still have the same problem

 

Could you please try the method given below and let me know if the issue still persists ? 

 

1. Create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
2. Right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below. (Make sure to add a space between .exe and -force.) 

 

Spoiler

If the -force-glcore parameter doesn't work out, please try using -force-d3d11 or -force-opengl instead of -force-glcore and send a screenshot down below.

 

Looking forward to your answer, please let me know if this worked or not.

Have a splendid day! 

@MidsommarThe problem was solved, thank you very much and sorry for my google translator english in addition to the delay.
I hope you have a great day

5 hours ago, TheLAMMzo said:

@MidsommarThe problem was solved, thank you very much and sorry for my google translator english in addition to the delay.
I hope you have a great day

 

No worries it's completely fine, there wasn't any problem in your communication. I'm glad the issue got fixed. 

Stay safe, have a splendid day! Locked as resolved.