Thelammzo Posted April 13, 2021 Share Posted April 13, 2021 It is my first time downloading pro on pc, when trying to start the game I get that screen. how can I solve that? Thank you for read. Quote Link to comment Share on other sites More sharing options...
Midsommar Posted April 14, 2021 Share Posted April 14, 2021 Hi there @TheLAMMzo My apologies for the inconvenience and the delay. Are you still experiencing this issue ? Looking forward to your answer, have a splendid day! 1 General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Thelammzo Posted April 14, 2021 Author Share Posted April 14, 2021 (edited) @Midsommar np and ty, and yes, i still have the same problem Edited April 14, 2021 by TheLAMMzo Link to comment Share on other sites More sharing options...
Midsommar Posted April 15, 2021 Share Posted April 15, 2021 6 hours ago, TheLAMMzo said: @Midsommar np and ty, and yes, i still have the same problem Could you please try the method given below and let me know if the issue still persists ? 1. Create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut". 2. Right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below. (Make sure to add a space between .exe and -force.) Spoiler If the -force-glcore parameter doesn't work out, please try using -force-d3d11 or -force-opengl instead of -force-glcore and send a screenshot down below. Looking forward to your answer, please let me know if this worked or not. Have a splendid day! General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Thelammzo Posted April 16, 2021 Author Share Posted April 16, 2021 @MidsommarThe problem was solved, thank you very much and sorry for my google translator english in addition to the delay. I hope you have a great day Link to comment Share on other sites More sharing options...
Midsommar Posted April 16, 2021 Share Posted April 16, 2021 5 hours ago, TheLAMMzo said: @MidsommarThe problem was solved, thank you very much and sorry for my google translator english in addition to the delay. I hope you have a great day No worries it's completely fine, there wasn't any problem in your communication. I'm glad the issue got fixed. Stay safe, have a splendid day! Locked as resolved. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
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