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Can't move the character

2tony0
in Resolved General Support

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When I log in the whole screen is dark with the player stuck there. Every other button works except the movement buttons. Sorry about posting here cause I don't know where else to post it.Screenshot_2021-04-23-21-25-14-31_b6cf29a8d71a772972c7487cb9181f95.jpg.074482bfd2a7c566ba70039138e0a2ed.jpg

Edited by 2Tony0

13 hours ago, 2Tony0 said:

When I log in the whole screen is dark with the player stuck there. Every other button works except the movement buttons. Sorry about posting here cause I don't know where else to post it.

Hey there!

I'm sorry for the inconvenience.
The cause of this issue comes from using mobile data. Please use WIFi and see if this fixes your issue.

Kind regards,
Exotyc

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