Togden13 Posted May 8, 2021 Share Posted May 8, 2021 I registered an account via the web app, gave it a password containing the pipe charachter "|". My account logs in fine on the web app, couldn't log in on multiple game clients, very confusing. I changed my password to only alpha numeric charachters, problem solved. Diagnosis: your clients don't support the same charachter set in the passwords as your web app, please fix for everyone else. Link to comment Share on other sites More sharing options...
Exotyc Posted May 10, 2021 Share Posted May 10, 2021 On 5/8/2021 at 9:37 PM, Togden13 said: I registered an account via the web app, gave it a password containing the pipe charachter "|". My account logs in fine on the web app, couldn't log in on multiple game clients, very confusing. I changed my password to only alpha numeric charachters, problem solved. Diagnosis: your clients don't support the same charachter set in the passwords as your web app, please fix for everyone else. Hey there! I'm sorry for the inconvenience. Unfortunately this is not easy fixable. The cause of this is due to the technical limitation from the server and the client API. The character | has been used as delimiter for the server api. A developer will add a check that blocks the | character with the next website update, so this won't happen anymore. Kind regards, Exotyc 【 General Support ✘ Bug Resolution Center ✘ Complaints Area ✘ Report Center 】 Please do not contact staff members for private support. Share your questions on the forums, as they can then be of use to others. Link to comment Share on other sites More sharing options...
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