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37 minutes ago, Davidjl25 said:

Hi, i reached the pokemon center of lavender city, I loged off and now, when I log in, I can not move, I only can speak with nurse Joy. I even used escapes ropes and I can not move yet. Can you help me please?

Hey there!

I'm sorry for the inconvenience.
The first thing suggested to do in these cases is to log out and login again.
If the issue is still happening, you may open your console with F2 and type clean reg as it's possible that your character isn't synced with the server anymore.
I'll be waiting for a reply.

Kind regards,
Exotyc

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

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Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

7 hours ago, Davidjl25 said:

Hi

I made what you said and the problem keep going. If you can teleport me to outside the pokemon center maybe I can play. Thanks for helping

 

 

 

I moved your character to the middle of the Pokemon Center.
If you still cannot move please click on the resync option on the right side of the sixth hotkey.

image.png.bda15fa604ad2086139b3eb41be7aed8.png

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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