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Account Authentication

Therecklesss17
in Resolved General Support

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Good night, I would like to ask for help, my friend nick: Rafael99 stopped playing a while ago and decided to start playing again but his account does not enter and it seems that it does not exist, and he was told that he needed to authenticate his account!
What can he do?

Hello @TheRecklesss17. Apologies for the inconvenience.

 

Can you post a screenshot of the error your friend is getting?

Additionally, can you explain more of what you mean when you say his account does not exist?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

  • Author

Like when he enters the account in the game she loads the one that will enter and the error, but now after 4x trying to get in, thank you very much and sorry for the inconvenience

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