bug report (i think!)

[Ebo]

hey there 

 

some times before i copy any thing i want to post on trade chat or any chat the client crashes like if i want to post (wts [poke] 120k) and i want to copy it the crash happens .. i dont know if this a bug or my pc but i am sure my pc is ok 
if any one have an explanation plz write it in comment  

[Exotyc]

18 hours ago, Ebo said:

hey there 

 

some times before i copy any thing i want to post on trade chat or any chat the client crashes like if i want to post (wts [poke] 120k) and i want to copy it the crash happens .. i dont know if this a bug or my pc but i am sure my pc is ok 
if any one have an explanation plz write it in comment  

Hey there!

I'm sorry for the inconvenience.
It seems like the issue is from your side.

The first thing suggested after facing crash issues is to delete all the current PRO files and folders that you have on your device, this includes temporary files (guide) and the trashbin.

After this redownload the latest client here. Programms such as CCleaner also help to delete and clean your files. If it didn't fix the issues, there are different methods you can try:
 

WINDOWS 7 - CRASH FIX GUIDE

WINDOWS 10 - CRASH FIXES GUIDE

ANDROID - CRASH FIXES GUIDE

MAC - HOW TO ALLOW UNKNOWN SOURCES

LINUX - HOW TO PLAY ON LINUX

 

If the crashes are still happening, try to follow these points:

• Run the game in compatibility mode
• Update your Display/Graphical Drivers
• Update your Windows Version
• Clear out your Physical Memory or Ram to free up space
• Terminate processes you don't need in the Task Manager

Let me know if this helped or if you have any further questions.

Kind regards,
Exotyc
 

[Ebo]

thank you so much Exotyc