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Hello @rajkkapadia, @lujek. Apologies for the late response.

 

Unfortunately, we cannot, in any way, prove that what you are saying is correct, So, we cannot restore any rating that may have been lost.

However, we have notified the Devs of your situation and will investigate if there is a bug or issue. 

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

If it’s happening with so many ppl means there is some truth.. I usually get 300+ rating and I don’t need to lie for ratings. I was in my 70s so it’s fine but if some1 is laddering and is in his 400 and next time opens and sees 300 eating it’s gonna hurt..  that’s all

It has been sent to the Devs because it does seem a little weird. They will investigate further to see if there is an issue or not.

But for now, there is nothing we can do regarding your lost rating.

 

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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