When i try to open de game, I have this error message. Can anyone help me? Thank you.

21 hours ago, Carmezini said:

When i try to open de game, I have this error message. Can anyone help me? Thank you.

 

Hey there!

I'm sorry for the inconvenience.
The issue appear due to the newer Unity versions and old hardware from the user.

To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.

Here is a visual help.
 

Spoiler

 

Let me know if it solved the issue.

Kind regards,
Exotyc

23 hours ago, Exotyc said:

Hey there!

I'm sorry for the inconvenience.
The issue appear due to the newer Unity versions and old hardware from the user.

To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.

Here is a visual help.
 

  Reveal hidden contents

 

Let me know if it solved the issue.

Kind regards,
Exotyc

 

I made the change, however, the same error persists.😕

17 minutes ago, Carmezini said:

 

I made the change, however, the same error persists.😕

Could you send a screenshot of the properties?

28 minutes ago, Carmezini said:

what message do you get when you start PRO with this shortcut?

This error. Which is the same as before.

1 hour ago, Carmezini said:

This error. Which is the same as before.

 

Please try -force-d3d11 or -force-opengl instead of -force-glcore

Still not working. Same error.

2 hours ago, Carmezini said:

Still not working. Same error.

Do you get an error message when opening the shortcut?
I would like to see a screenshot from the 2 shortcuts and a video evidence (be it screen recording or from your phone).
Usually, the parameters fix your issue.