Client BUG - "Uptade server unreachable"

[Bonavite]

I can't loggin because appears always this red message before (Uptade server unreachable).

Than, i tried go in "Loggin gold" and show me thia message (failed to conect).

I tried download a new client but its not works too!

Now, the red message no more appears, just (failed to conect).

Someone can help me?

 

Edited July 29, 2021 by Bonavite
New data (printscreen)

[Norex]

Hey, are you able to answer some questions so its easier to understand and find the issue?

- what device are you using?
- are you using mobile data or WIFI?

- what country are you from?

[Bonavite]

Notebook (windows) - working in other games normaly

WIFI (my conection is ok)

Brazil

[Norex]

Alright, thanks for the quick response. I would recommend to use a VPN and see if it works with that.

Be aware that the server is currently down for a server update, so wait for the server to be back up first.

[Bonavite]

Ok

 

Thanks for the fast feedback too! 

 

I will wait the server back for now.

 

 

[Hoangbichht]

When will the server back?

[Unowned]

Hello and sorry for the inconvenience. The server is currently up, but it has been unstable and might go down again.

 

Thank you for your patience as our Developers continue to do their best to solve this issue. Have a good day!

 

Regards,

Unowned

[Bonavite]

Ok, thanks, the server is down now again, you know when his back?

 

 

[Hoangbichht]

Same question here. This time I can't even connect on my phone and pc. I can't join Discord to read news because it has reached its member limit (maybe, I don't know, at least it told me that I can't join).

[Hoangbichht]

Just log in, don't know how long it will last.