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Request for refund of PvE coins - item not tradeable

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Hello, I bought a Dewgong mount from the PvE shop thinking that I could trade it to another player that needed a surf mount; however, it seems that the mount is not tradeable. I know that this is an honest mistake by me but I would like to make a genuine request for a refund for PvE coins as an exception for this one time.  

 

Thank you

Edited by sehuno
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  • Sehuno changed the title to Request for refund of PvE coins - item not tradeable
On 8/11/2021 at 12:59 AM, sehuno said:

Hello, I bought a Dewgong mount from the PvE shop thinking that I could trade it to another player that needed a surf mount; however, it seems that the mount is not tradeable. I know that this is an honest mistake by me but I would like to make a genuine request for a refund for PvE coins as an exception for this one time.  

 

Thank you

Hi there!

I'm sorry for the inconvenience and delay.
Your request has been forwarded and has to be investigated first.
Please be patient on this. Feel free to bump your thread every 24 hours.

Kind regards,
Exotyc

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