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4 hours ago, acacio2001 said:

Hello, my friend ( hramos01-gold server ) tried sent a coin capsule to ur another account ( hramos00 ) but he sent to another player ( hramos ).is there a way to recover the item?

Hi there!

I'm sorry for the inconvenience.
I've forwarded the issue.

I'll reply once I have an answer.

Kind regards,
Exotyc

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On 8/31/2021 at 9:40 PM, acacio2001 said:

any solution?

Sorry for the late reply.
The items have been restored.

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

3 hours ago, acacio2001 said:

thanks bro

Locked as resolved.
Have a nice day!

20210327_164619.gif.f1ca1cea8a9d78e45a12587c95d40570.gif

 

 【 General Support ✘ Bug Resolution CenterComplaints Area ✘ Report Center 】

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can then be of use to others.

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