Stinsfire Posted September 11, 2021 Share Posted September 11, 2021 Hello guys, I need help from an admin. I logged into my 5 year old account that was in Jhoto, I finished Kanto, and now I am stuck in Kanto. I cant transfere pokemons to the PC or from the PC and I don't have any badges. I will post a screenshot that proves that I merged. Link to comment Share on other sites More sharing options...
Midsommar Posted September 13, 2021 Share Posted September 13, 2021 Hi there @Stinsfire. Sincerest apologies for the delay and the inconvenience experienced. It looks like you indeed merged with the wrong server during the merge process. Fortunately because you didn't do any trades or transfer servers I can help with that. Keep in mind that you will lose any bit of progress that you did between the time when you merged and right now. Please confirm that you indeed want an un-merge, knowing that you will lose this small portion of progress. Looking forward to your answer. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Stinsfire Posted September 14, 2021 Author Share Posted September 14, 2021 Hi, yes I am alright with losing any bit of progress that I did between the time when I merged and right now. Thanks for the assistance Link to comment Share on other sites More sharing options...
Midsommar Posted September 14, 2021 Share Posted September 14, 2021 8 hours ago, Stinsfire said: Hi, yes I am alright with losing any bit of progress that I did between the time when I merged and right now. Thanks for the assistance Your account was un-merged and you may merge on the dashboard again. Make sure to merge using the red server this time as where you used to play. Will leave the thread opened so that you can confirm that the merge went well. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Stinsfire Posted September 22, 2021 Author Share Posted September 22, 2021 Merge went well. You can close the thread now, thanks Link to comment Share on other sites More sharing options...
Midsommar Posted September 23, 2021 Share Posted September 23, 2021 12 hours ago, Stinsfire said: Merge went well. You can close the thread now, thanks Glad to know it worked out. Will mark the thread as resolved. Don't hesitate to contact again if you need any help. Have a nice day. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
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