Jump to content

Android black screen


Letsgobrandon

Recommended Posts

Just encountered black screen on Android (S10+). Wont let me move or anything and shows my character but everything is black for the map. Tried using escape rope and it says I went back to poke center but still black screen. Tried force stopping, clearing cache and data, restarting phone and redownloading app and still not fixed.

Screenshot_20211027-101313_PROClient.jpg

Link to comment
Share on other sites

Hi there @LetsgoBrandon. Apologies for the inconvenience. 

 

Unfortunately this issue usually happens whilst using mobile data on a cellphone. Can you try using Wi-Fi or a VPN ? That should resolve the issue you are facing. 

Let me know if that worked. 

Hao Asakura 2021 GIF - Hao Asakura 2021 Shaman King - Discover & Share GIFs

 

General Support  Report Center  Discipline appeals • Rules 

 

Please do not contact staff members for private support.

Share your questions on the forums, as they can be of use to others.

Unsolicited private messages will be sent to the moon.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...