I am sure i have 20+ rare candies. but now i can't find it.

[Oukumotou]

The last time I used it was to upgrade my lv95 Metagross to lv100. At the time, I knew he had 30 more, but I haven’t checked it since I went online today. Just when I was planning to use one, I tried to use the backpack. I searched, but they are all gone. I think this is a system error. I really cherish these candies, whether they can be returned to me, although I don’t know how many are left, maybe 25 or so. But there is no one in the backpack.

[Norex]

Did you start the Heatran quest recently? If you start the Heatran quest all your rare candies and master balls get taken away until you finish the quest.

[Oukumotou]

13 hours ago, Norex said:

你最近开始了 Heatran 任务吗？如果你开始 Heatran 任务，你所有的稀有糖果和大师球都会被带走，直到你完成任务。

Thank you very much, this explanation is very reasonable, I did start this quest. But I didn't realize it.