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[Disconnected] lost to the boss because the game connection was lost due to the network

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hello, at 6:46 pm (real time) I was fighting the boss Tigerous when suddenly lost the connection and when I re-entered the game, it was lost and had to wait? Can I ask if this is a bug or not? sorry I only use google translate, please help me answer this question, thanks

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Hello @conkeldurr.

 

If you disconnect against a Boss, the game treats it as your loss. However, if the server crashes, then you are able to rebattle the boss.

Since you “lost”, we can know it was due to your connection. Since that is the case, I’m afraid there’s nothing we can do.

 

Though this may be disappointing, please try to understand.

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Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

  • Author
3 hours ago, Epithet said:

Hello @conkeldurr.

 

If you disconnect against a Boss, the game treats it as your loss. However, if the server crashes, then you are able to rebattle the boss.

Since you “lost”, we can know it was due to your connection. Since that is the case, I’m afraid there’s nothing we can do.

 

Though this may be disappointing, please try to understand.

ok thanks for awnser ❤️

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