Nancykn Posted June 2, 2022 Share Posted June 2, 2022 (edited) Hi, I need help with being unable to move. My account got banned and it was restarted today and unbanned. But when I enter the game to recreate the character, I can't move and spin around in one place. I'am stuck in start map. I did the following steps: 1. checked the settings again, Disabling "Allow Controller" in Key Binding Settings. 2. restarted the game. 3. I signed in with another friend's account and it worked fine. 4. I deleted and re-downloaded the game. But still I stood still and circled. I need support. Thank you. My account: Nancykn. Edited June 2, 2022 by NancyKN Link to comment Share on other sites More sharing options...
Midsommar Posted June 2, 2022 Share Posted June 2, 2022 Greetings @NancyKN. Apologies for the inconvenience experienced. Are you still stuck in that location ? If so, please let me know when you can be online and I'll get you out of there. Looking forward to your answer General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Nancykn Posted June 2, 2022 Author Share Posted June 2, 2022 (edited) 6 hours ago, Midsommar said: Greetings @NancyKN. Apologies for the inconvenience experienced. Are you still stuck in that location ? If so, please let me know when you can be online and I'll get you out of there. Looking forward to your answer Yes, I'm still stuck on map start. I'm online now and I can be online anytime about 6 hours later. tell me here so i can be online. Thank you! Edited June 2, 2022 by NancyKN Link to comment Share on other sites More sharing options...
Midsommar Posted June 3, 2022 Share Posted June 3, 2022 1 hour ago, NancyKN said: Yes, I'm still stuck on map start. I'm online now and I can be online anytime about 6 hours later. tell me here so i can be online. Thank you! I can be on whenever you can, just let me know. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Nancykn Posted June 3, 2022 Author Share Posted June 3, 2022 1 minute ago, Midsommar said: I can be on whenever you can, just let me know. I'm ready to go online. Thank you so much Link to comment Share on other sites More sharing options...
Nancykn Posted June 3, 2022 Author Share Posted June 3, 2022 3 minutes ago, Midsommar said: I can be on whenever you can, just let me know. I'm in the game and waiting for you. Thank you Link to comment Share on other sites More sharing options...
Midsommar Posted June 3, 2022 Share Posted June 3, 2022 15 minutes ago, NancyKN said: I'm in the game and waiting for you. Thank you Resolved in-game. Thread will be locked as there is nothing more to do here. Have a nice day. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
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