Azippy Posted June 6, 2022 Share Posted June 6, 2022 Hello! I did a server transfer and I tried to log into the opposite server and It will not let me log into Gold with old login info. Is there a staff member that could help me out? Link to comment Share on other sites More sharing options...
Midsommar Posted June 7, 2022 Share Posted June 7, 2022 Greetings @Azippy The issue you are encountering right now is most likely due to the fact that your password might have not been reset after merging your red/blue characters. Can you try resetting it using the dashboard ? You can keep the same one you have right now and it should fix the gold issue as well. Looking forward to your answer. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
Azippy Posted June 7, 2022 Author Share Posted June 7, 2022 That worked!!! Thank you so much! Link to comment Share on other sites More sharing options...
Midsommar Posted June 8, 2022 Share Posted June 8, 2022 4 hours ago, Azippy said: That worked!!! Thank you so much! No worries, glad to know everything is resolved on your side. Will lock the thread accordingly. Do not hesitate to ask for help again. Have a nice day. General Support • Report Center • Discipline appeals • Rules Please do not contact staff members for private support. Share your questions on the forums, as they can be of use to others. Unsolicited private messages will be sent to the moon. Link to comment Share on other sites More sharing options...
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