Hello Mods,

Today at ~4pm USA Pacific Time (UTC-7), I got my day 7 News Reporter assignment to bring a heracross. When I returned less than 2 hours later at ~5:45pm UTC-7, the reporter tells me that I have taken over 24 hours. I wonder if it has to do with 5pm (12pm GMT) corresponding to the start of a new day. As you can imagine, missing out on the 7-day reward is super disappointing. 

Hello @BiteTheBulliet. My apologies for the inconvenience.

 

What you experienced is most likely due to the change of when the reset happens for the News Reporter. I will forward your issue to the CS team.

Thank you for your patience and understanding.

Thanks @Epithet. Should I expect any sort of resolution, or just go about my business assuming that prize is gone? Is it best to avoid doing the reporter around midnight GMT in the future? I appreciate your help.

My apologies for the delay.

 

Unfortunately, due to the way the quest is coded, the outcome cannot be changed. Therefore, we cannot compensate your 7th day reward.

My apologies for not being able to provide you with further support, but we hope you understand.

Have a great day.