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On 10/23/2022 at 12:56 AM, Hashi07 said:

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Hello there @Hashi07

 

Could you please verify that the file is in the game folder and was not deleted from your antivirus by flagging him as false-positive?

These are all the files you need to have in your folder:

image.png

 

Please, let me know in case any is missing

 

image.gif

 

Hello Shinohara, look I downloaded the new client and even so it does not open, here I give you the capture of the files that I have, if you realize in the new client they only changed files but the Unityplayer.dll is still the same as the one I had previous customer

PRO.jpg

2 hours ago, Hashi07 said:
Hello Shinohara, look I downloaded the new client and even so it does not open, here I give you the capture of the files that I have, if you realize in the new client they only changed files but the Unityplayer.dll is still the same as the one I had previous customer

PRO.jpg

 

Can you please send a screenshot of the error you are getting?

image.gif

 

  Nombre del evento de problema:    APPCRASH
  Nombre de la aplicación:    PROClient.exe
  Versión de la aplicación:    2020.3.40.18644
  Marca de tiempo de la aplicación:    632198ec
  Nombre del módulo con errores:    UnityPlayer.dll
  Versión del módulo con errores:    2020.3.40.18644
  Marca de tiempo del módulo con errores:    63219a20
  Código de excepción:    c0000005
  Desplazamiento de excepción:    003796ce
  Versión del sistema operativo:    6.1.7600.2.1.0.256.1
  Id. de configuración regional:    8202
  Información adicional 1:    0a9e
  Información adicional 2:    0a9e372d3b4ad19135b953a78882e789
  Información adicional 3:    0a9e
  Información adicional 4:    0a9e372d3b4ad19135b953a78882e789
 

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