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Can't start my PROclient.exe


Hashi07

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I have the same problem, the Windows 32bits Proclient doesn't open either, an error comes out, it says it's because of UnityPlayer.dll, that's why I'd like you to check that client well to see what the problem is. please and thank you

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On 10/23/2022 at 12:56 AM, Hashi07 said:

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Hello there @Hashi07

 

Could you please verify that the file is in the game folder and was not deleted from your antivirus by flagging him as false-positive?

These are all the files you need to have in your folder:

image.png

 

Please, let me know in case any is missing

 

image.gif

 

Please do not contact staff members for private support

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Hello Shinohara, look I downloaded the new client and even so it does not open, here I give you the capture of the files that I have, if you realize in the new client they only changed files but the Unityplayer.dll is still the same as the one I had previous customer

PRO.jpg

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2 hours ago, Hashi07 said:
Hello Shinohara, look I downloaded the new client and even so it does not open, here I give you the capture of the files that I have, if you realize in the new client they only changed files but the Unityplayer.dll is still the same as the one I had previous customer

PRO.jpg

 

Can you please send a screenshot of the error you are getting?

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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  Nombre del evento de problema:    APPCRASH
  Nombre de la aplicación:    PROClient.exe
  Versión de la aplicación:    2020.3.40.18644
  Marca de tiempo de la aplicación:    632198ec
  Nombre del módulo con errores:    UnityPlayer.dll
  Versión del módulo con errores:    2020.3.40.18644
  Marca de tiempo del módulo con errores:    63219a20
  Código de excepción:    c0000005
  Desplazamiento de excepción:    003796ce
  Versión del sistema operativo:    6.1.7600.2.1.0.256.1
  Id. de configuración regional:    8202
  Información adicional 1:    0a9e
  Información adicional 2:    0a9e372d3b4ad19135b953a78882e789
  Información adicional 3:    0a9e
  Información adicional 4:    0a9e372d3b4ad19135b953a78882e789
 

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