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Server change


Rtreknais
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Hi guys, i changed servers yesterday, i changed my main account from gold to silver and now i can't access my account on the silver server, i hope you can fix it or at least change it back to the gold server so i can keep playing.

 

Thanks in advance

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4 hours ago, Rtreknais said:

Hi guys, i changed servers yesterday, i changed my main account from gold to silver and now i can't access my account on the silver server, i hope you can fix it or at least change it back to the gold server so i can keep playing.

 

Thanks in advance

 

Hello there @Rtreknais

 

I am sorry to hear about the issue you are experiencing.

Could you please go to our DASHBOARD and change password, making sure to use only letters and numbers without any special characters (#, @, !, etc) and let me know if your issue has been solved?

If the issue won't still be solved, please add a screenshot of the error.

 

Looking forward to your reply, have a great day !

Shinohara

 

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Just now, Rtreknais said:

Thanks that worked.

 

Thank you for your help

 

Happy to hear that you were able to solve the issue 😁

With this said, I wish you a wonderful day and I'm going to lock the thread 

Shinohara

 

forumsignature.gif

 

General Support - Report Center - Complaint Area - Discipline Appeals

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Unsolicited messages will be destroyed.

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