Rtreknais Posted October 26, 2022 Share Posted October 26, 2022 Hi guys, i changed servers yesterday, i changed my main account from gold to silver and now i can't access my account on the silver server, i hope you can fix it or at least change it back to the gold server so i can keep playing. Thanks in advance Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted October 26, 2022 Administrator Share Posted October 26, 2022 4 hours ago, Rtreknais said: Hi guys, i changed servers yesterday, i changed my main account from gold to silver and now i can't access my account on the silver server, i hope you can fix it or at least change it back to the gold server so i can keep playing. Thanks in advance Hello there @Rtreknais I am sorry to hear about the issue you are experiencing. Could you please go to our DASHBOARD and change password, making sure to use only letters and numbers without any special characters (#, @, !, etc) and let me know if your issue has been solved? If the issue won't still be solved, please add a screenshot of the error. Looking forward to your reply, have a great day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Rtreknais Posted October 26, 2022 Author Share Posted October 26, 2022 Thanks that worked. Thank you for your help Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted October 26, 2022 Administrator Share Posted October 26, 2022 Just now, Rtreknais said: Thanks that worked. Thank you for your help Happy to hear that you were able to solve the issue With this said, I wish you a wonderful day and I'm going to lock the thread Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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