Eevee can't evo to Glaceon

[Phuongismylife]

This is my eevee which I asked my friend Sigret to train and evo him, after training him to lvl 95 he literally evo him to Glaceon, which known as a bug and we even tried some method listed in other post ( let it fainted to reduce hapiness, change map, etc) and it still can't.

Map tried: Route 217, Ice path, Low Tides Room 

Happiness level tried: 235-245-255. (fainted multiple times)

Poke ID: Poke42516153
We used some mysterious to try other possibilities but it stay as eevee for now, please evo my Eevee to Glaceon if you can and fix this bug pls.

 

[Epithet]

Hello @Phuongismylife. My apologies for the inconvenience.

 

Please try closing your client, relaunching it, then use a Mysterious Candy while in Route 217 or in the Low Tide rooms.

 

 

[Phuongismylife]

I personally haven't started Sinnoh that's why I need to ask my friend to evo it. My friend tried that 2 days in a row which I'm pretty sure he closed the client and did the same thing both in Route 217 and Low Tide rooms

Edited November 24, 2022 by Phuongismylife

[Phuongismylife]

Any other solutions?

[Epithet]

Ask your friend to do the process I mentioned step by step. You being “pretty sure” they did is not good enough.