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Why did this Account get resetted?

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I finished all gyms on this account, but for some reason I lost all my progress.

Hello @Reihom. My apologies for the late response.

 

According to our database, you have 32 badges on the Silver Server. Were you logging into Gold Server, perhaps?

If not, can you provide a screenshot showing your lost progress?

20210315_182419.GIF.600580dc17bf992ac675ff6acd0178f9.GIF

Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

  • Author

It was my bad. I thought my account was on silver but it was on gold server. I have already transfered to silver now.

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