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Missing Item through Email

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Hello, 

 

i need help to restore item that i sent via email.

 

i just try to give back item shovel, tree axe, pick axe to my guildmates saxophone. but he didn't recieve my email and these items already gone from my bag.

 

Hello @Gisell,

 

I have looked through your trade logs, and it appears that you sent the mail and hence the items to another user by accident rather than Saxophone. 

I have asked for the mail to be reverted, and I hope that it will happen soon. I'll let you know here as soon as your items will be recovered. In the meantime, I request you to be patient. 

 

Kind regards,

Yverneas. 

  • Author

thanks for Reply @Yverneas

 

ill wait the update, should i bump this post every 24hrs or no?

1 hour ago, Gisell said:

thanks for Reply @Yverneas

 

ill wait the update, should i bump this post every 24hrs or no?

 

No, there is no need to bump this thread as your matter has already been looked into, and the only thing left to do is recover the items. Ideally, it won't take too long.

Please be patient till then. 

  • Author
22 hours ago, Yverneas said:

 

No, there is no need to bump this thread as your matter has already been looked into, and the only thing left to do is recover the items. Ideally, it won't take too long.

Please be patient till then. 

oki, ill wait for the update. thanks @Yverneas

17 hours ago, Gisell said:

hello @Yverneas

 

any info about my problem sir?

 

I apologise for the delay. I have already requested to recover the items you sent through the mail and bumped it. 

As soon as there will be an update in your case, I will inform you about it here.

  • 2 weeks later...

Hello again @Gisell,

 

I appreciate your patience up until now and apologise for the delay. We have restored back the items in your account.

Can you check your account and confirm the same? 

 

We will be waiting for your reply. 

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