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Cannot login

Chaosmage22
in Resolved General Support

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PRO Username: Chaos22

Have you looked at the FAQ to solve your issue?: No

On which server issue happened: None

 

What have you done before the problem was there?

I tried to login and it said it was loading and nothing has happened. I am new and I do not know what is going on. There is no message about server issues either.

 

What have you already tried to solve the problem?

Nothing because I cannot get into any server even though I checked my username and password.

 

Description and Message

Need help with logging in. The message said it was loading and nothing has happened even though I have checked my usrname and password.

142452 PRO Username: Chaos22

Have you looked at the FAQ to solve your issue?: No

On which server issue happened: None

 

What have you done before the problem was there?

I tried to login and it said it was loading and nothing has happened. I am new and I do not know what is going on. There is no message about server issues either.

 

What have you already tried to solve the problem?

Nothing because I cannot get into any server even though I checked my username and password.

 

Description and Message

Need help with logging in. The message said it was loading and nothing has happened even though I have checked my usrname and password.

Here are some issues you can meet, check out the message when you click lock in (maybe you in the second case, ghost queue)

 

If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it, and try again.

If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue, where you will place into the server at a later time without being able to see the queue box or the number you as placed in the queue -> close completely the cilent and then open again

If you are recieving a “server locked” prompt, then thats mean the server has been locked by an Administator and a server maintenence is imminent -> Please confirm that the server being online via the offical server status on our website https://pokemonrevolution.net/

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