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I stayed a few years without playing, I recently returned and I found myself at the beginning of Hoenn, and my pokemons disappeared, even my initial one, making it impossible to progress, my money also disappeared, so I can't buy pokeballs to capture pokemons, none of the missing pokemons are in the computer.

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Hello @Jensenhuehue. My apologies for the late response.

 

We are currently investigating what has happened. It may take some time, so we ask for your patience.

 

  • Checked/Done 1

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19 hours ago, Epithet said:

Hello @Jensenhuehue. My apologies for the late response.

 

We are currently investigating what has happened. It may take some time, so we ask for your patience.

 

no problem, thanks for the support.

  • 2 weeks later...

Shinohara spoke with you in-game and clarified things. So, I will lock this thread.

Feel free to create a new post if you have another question or issue. 

Take care.

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Game Rules  |  Resolution Center  |  PRO Wiki

Do not privately contact Staff. Instead, create a thread; it may help other players.

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