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[Nathan]

PRO Username: JollyolNat

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

Bought a membership

 

What have you already tried to solve the problem?

Relogging on the forums, I also contacted support and had it fixed but the problem came back to get me

 

Description and Message

Ok, so I bought membership on the first of April and I plan to renew it every month however when I initially bought it I didn't receive the rank on the forums. I made a support ticket here and it was fixed by @Pretentious.

 

I believe the issue happens because I can't fit my entire PRO username on the forums through the user control panel and even when making this ticket you can see it only allows ten characters where as my username, JollyolNathan, is thirteen characters.

 

Heres some [Removed my IP lol. Letrix] that I have an active membership and here you can see I haven't attained the group.

 

I'd appreciate it if this could be resolved,

Sincerely, Nathan

[Pretentious]

146807 PRO Username: JollyolNat

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

Bought a membership

 

What have you already tried to solve the problem?

Relogging on the forums, I also contacted support and had it fixed but the problem came back to get me

 

Description and Message

Ok, so I bought membership on the first of April and I plan to renew it every month however when I initially bought it I didn't receive the rank on the forums. I made a support ticket here and it was fixed by @Pretentious.

 

I believe the issue happens because I can't fit my entire PRO username on the forums through the user control panel and even when making this ticket you can see it only allows ten characters where as my username, JollyolNathan, is thirteen characters.

 

Heres some proof that I have an active membership and here you can see I haven't attained the group.

 

I'd appreciate it if this could be resolved,

Sincerely, Nathan

 

Hey there, Nathan.

 

That rank has been removed from all players for the time being (click "members," sort by post count, and you won't see anyone with it). If/when this rank is re-applied to the forums, I'll revisit this post and make sure you're in the proper group.

 

Thanks! :)

[Nathan]

147025

146807 PRO Username: JollyolNat

Have you looked at the FAQ to solve your issue?: Yes

On which server issue happened: None

 

What have you done before the problem was there?

Bought a membership

 

What have you already tried to solve the problem?

Relogging on the forums, I also contacted support and had it fixed but the problem came back to get me

 

Description and Message

Ok, so I bought membership on the first of April and I plan to renew it every month however when I initially bought it I didn't receive the rank on the forums. I made a support ticket here and it was fixed by @Pretentious.

 

I believe the issue happens because I can't fit my entire PRO username on the forums through the user control panel and even when making this ticket you can see it only allows ten characters where as my username, JollyolNathan, is thirteen characters.

 

Heres some proof that I have an active membership and here you can see I haven't attained the group.

 

I'd appreciate it if this could be resolved,

Sincerely, Nathan

 

Hey there, Nathan.

 

That rank has been removed from all players for the time being (click "members," sort by post count, and you won't see anyone with it). If/when this rank is re-applied to the forums, I'll revisit this post and make sure you're in the proper group.

 

Thanks! :)

 

Great! Thanks for the update :Grin: