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Dear @Keima01

 

The game's security protocol has been upgraded with 2 Factors Authentication (2FA) so you need to confirm your new device with a confirmation on your email. 

I understand that it may sounds complicated but players' safety is one of our top priorities.

 

You can mannually change your email here: Dashboard.

 

If that does not fix your problem, please make a new forum post here: 2FA Recover and Assistance.

** Please mention your username and the new email you want to use **

 

Since players' information is crucial, only few staff can access 2FA Recover and Assistance forum so patience is the key.

 

Best regards, 
PinkFurret

Dear @Sephirothbr

 

As I have mentioned above that only few staff can access that forum and there are hundreds of requests so you need to wait in line patiently.

I understand your frustration, but please try to understand us. 

 

Best regards, 
PinkFurret

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