Billcheung0708 Posted November 7, 2023 Share Posted November 7, 2023 (edited) I Haven't play PRO for years and just back to it recently. I notice in my bag that i have a mini MS for 3 days and other one. I used the mini MS first then both MS disappear. Not sure what happened here can you take a look for me thanks. Edited November 7, 2023 by Billcheung0708 Link to comment Share on other sites More sharing options...
Epithet Posted November 10, 2023 Share Posted November 10, 2023 Hello @Billcheung0708. My apologies for the late response. According to our database, you had Mini MS Medallion and the 30d MS Medallion. Since your Membership won't end until the 9th of December, I am under the impression you used both Medallions on that day. Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
Billcheung0708 Posted November 11, 2023 Author Share Posted November 11, 2023 (edited) @Epithetthanks for checking it for me. if you taking a other look the current one im using I just bought one in the shop using 100 coin Edited November 11, 2023 by Billcheung0708 Link to comment Share on other sites More sharing options...
Billcheung0708 Posted November 15, 2023 Author Share Posted November 15, 2023 @Epithet In case you miss this reply. The MS is disappeared and I bought a new one thats why you seeing I still have the membership. Can you take a look again. Thank you for your time Link to comment Share on other sites More sharing options...
Epithet Posted November 23, 2023 Share Posted November 23, 2023 Hello, sorry for the delay. Can you tell me what duration or the name of the MS that disappeared had? Can you also tell from where you obtained this MS? Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
Billcheung0708 Posted December 1, 2023 Author Share Posted December 1, 2023 @Epithet Hi If you check the bag history before November, I should have a mini MS and a regular 30day MS(90%sure but since it disappeared I can’t confirm, didn’t expect this situation happen) Since 2016 or 2017 I stopped palying PRO and get back on it recently. I obtained both MS in my bad, forgot of how did I get those, since its long time ago. The current MS is I spend 100coin that left in my accounts to purchase. Let me know if you need any more info. Link to comment Share on other sites More sharing options...
Epithet Posted December 23, 2023 Share Posted December 23, 2023 Unfortunately, we cannot confirm what you're saying is true. Our records show you only purchased one 30d MS and the dates aren't matching up. Therefore, we cannot take any action. I'm sure this isn't the response you were hoping for, but please try to understand. Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
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