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hello i have a problem this is my first time changing server, i need help how to transfer server from GOLD to silver. it says merge the account and it also says Ban Status: Banned i dont event know this red and blue servers i got confuse please help me

 

my account is ready it has 100coins


 

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8 hours ago, Ligerzer0 said:

hello i have a problem this is my first time changing server, i need help how to transfer server from GOLD to silver. it says merge the account and it also says Ban Status: Banned i dont event know this red and blue servers i got confuse please help me

 

my account is ready it has 100coins


 

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2.png

Greetings @Ligerzer0

 

Can you try merging your accounts again from that page and see if it works now?

If you can, then you should be able to transfer servers from the Dashboard(More info here) for free this time and any additional transfers in the next 30 days will cost you 100 coin shop coins.

 

Let us know if it works.

 

Kind regards,

Fus1onflare

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General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

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9 hours ago, Ligerzer0 said:

thank you my problem is solve

Hello @Ligerzer0

 

I am very glad to hear that it all worked out. 

As there are no further issues or questions, I will now lock this thread as resolved. Please do not hesitate to make a new one in case of any other issues or questions in the future.

 

Have a great day and a Happy New Year,

Fus1onflare

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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