Shynie Posted January 3 Share Posted January 3 (edited) Hi, I recently came back after a long time and the game required me to merge my account before login. I followed the steps but after clicked "Split" and wait for an hour but nothing happened. What should I do now? Edited January 4 by Shynie Link to comment Share on other sites More sharing options...
Shynie Posted January 3 Author Share Posted January 3 (edited) I chose Red server as main account and split Red ac also. My Blue ac is banned so I cannot merge. Edited January 3 by Shynie Link to comment Share on other sites More sharing options...
Shynie Posted January 4 Author Share Posted January 4 bump Link to comment Share on other sites More sharing options...
Shynie Posted January 4 Author Share Posted January 4 my account status: Link to comment Share on other sites More sharing options...
Fusionflair Posted January 5 Share Posted January 5 On 1/3/2024 at 11:18 PM, Shynie said: I chose Red server as main account and split Red ac also. My Blue ac is banned so I cannot merge. Hello @Shynie Please try merging again and see if it works and let us know. Hoping to hear from you soon, Fus1onflare General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
Shynie Posted January 5 Author Share Posted January 5 I've completed my merge, thankyou. By the way, I also lost my access to my email, is there anyway to speed up the email changing progress? I've been waiting for days but no respond on my post, I'm so exciting to came back after many years. Link to comment Share on other sites More sharing options...
Fusionflair Posted January 5 Share Posted January 5 5 minutes ago, Shynie said: I've completed my merge, thankyou. By the way, I also lost my access to my email, is there anyway to speed up the email changing progress? I've been waiting for days but no respond on my post, I'm so exciting to came back after many years. Hello @Shynie Really glad to hear it all worked out. You have to wait for a reply in your thread in the 2FA-Email Recovery & Assistance(click to check). Staff members who handle such requests have a number of similar cases piled up at a time and it may take some time to get a reply, as we are volunteers to this job and have our own real life duties, studies, jobs, etc. Your patience is highly appreciated. I will now lock this thread as the issue here has been resolved. Feel free to make a new one in case of any other issues or questions in the future. Have a great day and wishing you the happiest of the New Year 2024, Fus1onflare General Support / Bug Resolution / General Complaint / Report Center / Discipline Appeals Have a question, or facing an issue with something in the game? ->Make a thread to reach out to us in the correct subforum. Please do not contact us for private support. Know that, sharing your questions in forums can be useful to other players. Link to comment Share on other sites More sharing options...
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