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HI PRO TEAM,

I had issue with converting zorua that I caught in event map to Xmas Form in last 15mins of event. NPC was saying it was converted but pokemon is still same. So I was not able to convert it. Can you please help with it? Thanks

IngameId: SravanZero
Server: Gold

Hey there @Sravanzero,

 

Sorry for the inconvenience,

 

Unfortunately you had to submit your caught OT Zorua and talk to the Elf NPC before the event ended. I have checked and looked and you were not logged on before it ended and so we can’t change your pokemons form. You were also giving many chances to start on the 4th to maximize your time and also announcements made on the PRO Discord server to inform and remind you about when to change your Zoruas form.

 

 

Sorry, I know this is not the answer you want truly but we can’t do that as it wouldn’t be fair others who did the same.

 

Kind regards,

Duraludon

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