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Hi! So I was testing these xmas charizard chroma on my mount and realised that we can't remove the chroma skin once we painted it :d and I like the normal xmas mega charizard x mount than the chroma one. Can I get my normal mount back somehow?image.png.85359c404028a41c1739f3ef61476e62.png

And also one of my pokemon is missing its a 100lvl dragonite ada ha, ot is immortalrager. Can I know who has it right now

Edited by Masskiller
 
 

                 

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11 hours ago, Masskiller said:

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Hi @Masskiller

 

Apologies for the late reply, also really sorry to see you're unable to revert your mount.

 

I have forwarded this and will soon come up with a solution to your issue here. I really appreciate your patience with this and will have to ask for a little more.

 

Wishing you a wonderful rest of your day,

Fusionflair

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1 hour ago, Fusionflair said:

Hi @Masskiller

 

Apologies for the late reply, also really sorry to see you're unable to revert your mount.

 

I have forwarded this and will soon come up with a solution to your issue here. I really appreciate your patience with this and will have to ask for a little more.

 

Wishing you a wonderful rest of your day,

Fusionflair

and about my second question can you look into it too 😄

 
 

                 

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7 minutes ago, Masskiller said:

and about my second question can you look into it too 😄

Hello again

 

Sorry didn't notice your other question there, earlier.

 

The Dragonite you are mentioning was traded from you to Immortalrager on November 5th 2023, 14:13 GMT+0.

That is all the info I can give you about it.

 

Will follow up with you again about the XMAS Charizard mount once I get a solution from our Content Scripters. 

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13 hours ago, Masskiller said:

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Hiya @Masskiller o/

 

Can you provide us with screenshots of the options at the Painter Fabio NPC inside any Department Store while showing that you have the Chroma in your bag?

Looking forward to your reply.

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1 hour ago, Fusionflair said:

Hiya @Masskiller o/

 

Can you provide us with screenshots of the options at the Painter Fabio NPC inside any Department Store while showing that you have the Chroma in your bag?

Looking forward to your reply.

image.png.eb2c586d5f1e0413aeb16a1bdbb5db6b.png

 

Edited by Masskiller
 
 

                 

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3 minutes ago, Masskiller said:

 

image.png.eb2c586d5f1e0413aeb16a1bdbb5db6b.png

 

What do you see upon selecting, 1. Charizard?

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