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Question About the Merge


Freddyftw

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Hello, i have a question concerning the merge.

Since the begin you have considered linked to my account 3 "secondary accounts". One of them was called FreddySeller. 

Some years ago started to play, occasionally, like she is doing right now (from an ASUS Zenphone), my girlfriend. so much that i changed the character's name in Ironlady. I would like to ask: will she be able to log in after the server merge when i'm logged in with one of my other characters? If not, is there a solution? (change mail, proof.... )

Thank you very much

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12 hours ago, Freddyftw said:

Hello, i have a question concerning the merge.

Since the begin you have considered linked to my account 3 "secondary accounts". One of them was called FreddySeller. 

Some years ago started to play, occasionally, like she is doing right now (from an ASUS Zenphone), my girlfriend. so much that i changed the character's name in Ironlady. I would like to ask: will she be able to log in after the server merge when i'm logged in with one of my other characters? If not, is there a solution? (change mail, proof.... )

Thank you very much

Hiya @Freddyftw

 

Firstly, I'd quote you all the info you need to know about how accounts and characters will be dealt with and combined below.

On 2/22/2024 at 7:23 AM, Fusionflair said:

The merger announced for the future in our Official Discord Server(click to join) is to be of two types, a servers merge and an accounts merge.

 

The server merge is to be really very simple, i.e., it will merge all accounts across all servers(Red, Blue, Silver, Gold) into one.

 

The accounts merge is a little complicated and is hence raising a lot of questions such as yours. Right now, an account is a player profile with the ability to have one character per server where you log in with your username. You can have upto 4 accounts in total, with a total of 8 characters, taking two servers into account.

 

With the merge, the accounts and multiple characters that you have will be merged into one singular player profile, where you log in with your email address and you can even create more of those(a cap for the number of characters is not set yet, but it will be more than the ones you can create right now). In short, you are allowed to have one account but with multiple characters under one single email address.

 

I'll explain to you now how this is to take place:

  1. Merging all accounts associated to you to one single email address.
    1) If your accounts are all associated to one email only, there is no action needed to be a taken.
    2) If they are under different email addresses, they will need to be merged manually.
  2. Characters where currently both associated with one single account have progress on Gold and Silver both. 
    For example, if my Gold account has 4 hours of playtime and Silver - 1k hours, both will qualify for the merge. When it happens, I will be asked to change my names on the characters, since both had the same name in the previous servers, and that one name cannot exist twice in the singular new server.
  3. Characters that are currently not merged, with more than 10 minutes playtime on Red or Blue servers. These will also qualify for the merge. These will be treated the same as the accounts in the second step, where more than one character is merged.
  4. Characters with <10 minutes of playtime AND have not logged in the last 6 months will be deleted.
    For example, if your account, Amaske, has 1k hours in Gold and 5 minutes in Silver, the Gold one will be kept and the Silver character will be deleted.

Advice would be to get ready for it, sooner rather than later.

 

If you have different accounts associated with different email addresses, please change the email on them to the same one; you can do this from the Dashboard(more info here). We will be seeing to what can be done about players who leave it until the last minute, or even after the merge has taken place, then they'd run into issues with the 2FA. In the near future, a subforum might be created to help with account change requests, but for now there is the 2FA - Email Recovery(more info here) subforum.

 

If you have any accounts with less than 10 minutes of gameplay and not logged into in the last 6 months, you may log into it and play on it to surpass 10 minutes, if you wish to keep it.

 

With that being said, to give you a solution about your girlfriend's account-

You can change the email ID on the Ironlady account(as well as any other accounts that your girlfriend currently owns) to a different singular email ID from the Dashboard. Alongside that, it is highly recommended that you do the same for all your accounts as well. This would ensure that Ironlady(as well as any other account that your girlfriend owns) doesn't end up as a character in your account, and that your girlfriend ends up having her own account with all the characters that she owns and the same goes for you.

 

With this, she'd be able to log in alongside you as her character(s) would be registered to her own email. 

 

I hope that this clears the questions that you shared. Feel free to ask any more questions that you have regarding the upcoming server and accounts merge; do note that there are a lot of details that are not yet ready to be shared with players at the moment but most of such concerns can be expected to be addressed in a future Announcement from our Developers.

 

Wish you a wonderful weekend,

Fusionflair

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12 hours ago, Fusionflair said:

With that being said, to give you a solution about your girlfriend's account-

 

 If i could ask a question concerning playing with spouses. When server merges and we both have our accts, will that be acceptable? Mine and his are both associated with our own email, I just wasn't sure we'd get in trouble, using the same internet but two different computers and logging into 2 different accounts. I just don't want to us to get flagged for having 2 accounts that are very much separate.

 

Sorry if this has been made clear somewhere. I wasn't able to see it =(.

 

Thanks in advance!

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28 minutes ago, Xxxrosxxx said:

 If i could ask a question concerning playing with spouses. When server merges and we both have our accts, will that be acceptable? Mine and his are both associated with our own email, I just wasn't sure we'd get in trouble, using the same internet but two different computers and logging into 2 different accounts. I just don't want to us to get flagged for having 2 accounts that are very much separate.

 

Sorry if this has been made clear somewhere. I wasn't able to see it =(.

 

Thanks in advance!

Hiya @Xxxrosxxx

 

Yes, if you have different emails for your and your partner's accounts they will be very much separate. For example, for all four of your accounts there's an X email ID, and for all four of your partner's accounts there's a Y email ID. If you don't have them that way, as said earlier, it would be highly recommended that you set it that way, which you can do right from the Dashboard(more info here) page.

You and your partner will thus have each your own accounts, under which you will have your own selection of characters. Thus, there is/will be no risk of getting them flagged or anything as such and is/will be very much acceptable. Hence, that will be the thing to follow for both your cases.

 

The rest of the info around accounts merge should be clear from the previous reply, however, if you still have any more questions or any confusion regarding this please feel free to ask.

 

Have a wonderful weekend,

Fusionflair

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General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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