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ingameName:qek

 

only in sliver server

 

gold server can login

 

When my gaming network is not good and I disconnect. Then I couldn't log in.

I tried changing my password and switching devices, but it didn't work.
Dashboard It shows that I have been online all along, starting from the day before yesterday

 

image.png.6ace594d4c6bb4b3421e3f7fe0889170.png

Edited by Qek
Specific reasons
3 hours ago, Qek said:

ingameName:qek

 

only in sliver server

 

gold server can login

 

When my gaming network is not good and I disconnect. Then I couldn't log in.

I tried changing my password and switching devices, but it didn't work.
Dashboard It shows that I have been online all along, starting from the day before yesterday

 

image.png.6ace594d4c6bb4b3421e3f7fe0889170.png

Hello @Qek

 

I apologize for the inconvenience caused due to this.

I have forwarded your issue to our Developers.

 

I will follow up as soon as they help you out of it.

 

Have a great day,

Fusionflair

  • Like 1

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

Hi there again @Qek

 

Our DEVs are The Flash! You should now be able to login as usual.

As I see you are now online in-game, I will be locking this thread as resolved. Feel free to reach out through our forums for any future questions or issues as such.

 

Take care,

Fusionflair

  • Like 1

image.gif.4659ccad55390ba490df6abd38f1be2b.gif

General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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