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Olá, também preciso de ajuda. Passei muito tempo sem jogar e agora que quis voltar foi preciso confirmar o e-mail, mas eu não tenho mais o e-mail com que fiz a conta. Tentei resolver por aqui pelo site, mas só diz para eu postar no fórum. Mas já fiz uns três posts e absolutamente ninguém me responde para me dar uma orientação...

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Hi, I have a similar problem. In my case, it says I have to confirm my email. But I don't have that email anymore. So I went to the website and try to fix it, but it says that I have to post my issue in the forum. But I've posted it three times already and no one answered me. I'm worried, because I have an eight-years-old account T-T

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7 minutes ago, Jonaslcq said:

Olá, também preciso de ajuda. Passei muito tempo sem jogar e agora que quis voltar foi preciso confirmar o e-mail, mas eu não tenho mais o e-mail com que fiz a conta. Tentei resolver por aqui pelo site, mas só diz para eu postar no fórum. Mas já fiz uns três posts e absolutamente ninguém me responde para me dar uma orientação...

Olá, se você postou sobre o seu problema, pode ter sido na seção 2FA, um subfórum privado para problemas relacionados a e-mails. Se você já postou lá, sugiro aguardar a resposta da equipe. Pode haver um atraso devido à falta de pessoal, mas eles eventualmente responderão. Se você ainda não postou, por favor, faça isso neste tópico. Além disso, evite fazer várias postagens. https://pokemonrevolution.net/forum/forum/221-2fa-email-recover-assistance/

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10 minutes ago, Lucifer001 said:

Olá, se você postou sobre o seu problema, pode ter sido na seção 2FA, um subfórum privado para problemas relacionados a e-mails. Se você já postou lá, sugiro aguardar a resposta da equipe. Pode haver um atraso devido à falta de pessoal, mas eles eventualmente responderão. Se você ainda não postou, por favor, faça isso neste tópico. Além disso, evite fazer várias postagens. https://pokemonrevolution.net/forum/forum/221-2fa-email-recover-assistance/

Muito obrigado, serei paciente então.

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1 hour ago, Jonaslcq said:

Hi, I have a similar problem. In my case, it says I have to confirm my email. But I don't have that email anymore. So I went to the website and try to fix it, but it says that I have to post my issue in the forum. But I've posted it three times already and no one answered me. I'm worried, because I have an eight-years-old account T-T

 

Hi, not really similar but are u sure u have any way to recover that email?

 

And i never tried but maybe u can go there too if u didn't :

[ 2FA ] - EMAIL RECOVER & ASSISTANCE - Pokemon Revolution Online

 

I hope your problem will be fixed soon, take care.

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7 hours ago, Jonaslcq said:

Muito obrigado, serei paciente então.

Hello @Jonaslcq

 

Please stop spamming about your 2FA thread in multiple threads in this very much public subforum. I have merged all of those posts in one place in here. 

 

You have had both of those people asking you to be patient and create a thread regarding your request in 2FA subforum instead of sharing it here in a public subforum but you've continued with it even then. Requests regarding that are processed and handled by select staff members only, since they have to deal with sensitive information such as your email addresses. Sharing this here brings unwanted attention to your case and is not allowed.

 

You should stick to the original thread instead which is already in a private subforum where only Moderation Staff and you can see it, where you are very much allowed to bump once every 24 hours. You will be replied to by a Staff member in there at the earliest of their convenience. 

 

I thank and appreciate both @Lucifer001 and @Acri for showing them the right way. Will be locking this thread as you are to continue in the thread linked up above. 

 

Take care,

Fusionflair

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General Support / Bug Resolution / General Complaint Report Center / Discipline Appeals

Have a question, or facing an issue with something in the game?

->Make a thread to reach out to us in the correct subforum.

 

Please do not contact us for private support.

Know that, sharing your questions in forums can be useful to other players.

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