New mobile bug

[Aaakkktttoooppp]

https://youtu.be/PwqjKNBnfqE?si=FxIDvaSaVkEUPdS7

 

Just to let everyone know that there is new pvp bug in mobile version. 

 

Resolution- You can avoid this problem by first opening the pokedex before you do anything else. You only need to do this once after you launched the game and you can close the dex again immediately. This will prevent this problem from happening. Alternatively you can download the game again. The bug is fixed in the current latest version. On windows it should update automatically.

[Aaakkktttoooppp]

https://youtu.be/wGj24WqFcKU?si=EQN9MdOXs--iaRzF

 

Hello guys just fix this bug already. 

[Fusionflair]

5 hours ago, Aaakkktttoooppp said:

https://youtu.be/wGj24WqFcKU?si=EQN9MdOXs--iaRzF

 

Hello guys just fix this bug already. 

Hello @Aaakkktttoooppp

 

The other thread made today was merged in here since it is on the same topic.

 

The bug in question is known and already has a workaround and an absolute fix for quite sometime now and you already seem to know it but I'll mention them again for you to have a clear understanding of it. Following are those:

1. WORKAROUND- First opening the PokeDex before you do anything else after you have launched the client and logged in. You need to do this once every time you launch the game and you can close the Dex window immediately.
2. FIX- It is highly recommended you act on this, so as to avoid forgetting applying the workaround every time you login and find yourself in the same situation. On Windows it updates automatically. This was also announced in the PRO Discord server.
   It is explained step by step below(For Android):
   1. Uninstall and delete all files of the current client.
   2. Download the updated client from Downloads. Note: You can download either of the normal Android and Legacy client, based on what you usually download, as both are updated.
   3. Install the client you just downloaded.

I understand how much of an inconvenience this might have been, however, we do not provide any free wins or ratings for it, as it would be unfair to any other players who have faced similar issues with the same recent bug or any others in the past with similar outcomes. 

 

Feel free to let me know if you have any further concerns regarding this.

 

Have a great day,

Fusionflair

[Aaakkktttoooppp]

we do not provide any free wins or ratings for it

 

bruhh just see the video cuz I am clearly winning. It's was free win for the opponent. 

[Fusionflair]

7 hours ago, Aaakkktttoooppp said:

we do not provide any free wins or ratings for it

 

bruhh just see the video cuz I am clearly winning. It's was free win for the opponent. 

Hello @Aaakkktttoooppp

 

I apologize for not being clear enough initially.

 

Even with the proof provided, we cannot just jump to conclusions and know if you would have won those matches. It will not be fair to the other players if we were to decide who wins and gets rating, in the end it would potentially affect the end of the PvP season. Hence, there will not be any compensating win or rating granted to you.

 

I hope that you do understand the gravity of this now. Let me know if all is in order after you reinstall the game.

 

Kind regards,

Fusionflair