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Coin Shop Wrong Item Purchased

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hey 
darkmaster269 here 

i want to talk about the wrong item i purchased from the coin shop and if possible wanted to get a refund of 100 coins from it 

i bought the new halloween form haunter mount yesterday by mistake, i was supposed to buy the new halloween form gengar mount instead, i was in a kinda hurry and purchased the haunter mount and when i realised it i had already bought it 

i thought i had clicked on the gengar mount to buy but .... 

 

the image of the item bought -- image.png.acaf2b9e9eb98ba41ac5ffe37a519b5f.png

the item i was supposed to buy -- image.png.e84e442147b083867e3d296494b7c73c.png

 

 

If it is possible i would like to make a kind request for a refund of 100 coins 
Thanks and Regards

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  • Rockyraccoon
    Rockyraccoon

    Greetings @Darkmaster269,   Sorry for the delay!    I have forwarded your request. Please, now I ask a little more patience from you, time for your request to be handled.  

  • Rockyraccoon
    Rockyraccoon

    Greetings @Darkmaster269,   Sorry for the delay, but I still have no answers from developpers. And due to the update coming, please understand that the overload of work may slow the pro

  • Darkmaster269
    Darkmaster269

    bump

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  • Author

bump day 6 
at this point i feel like my post is being ignored ...

everyone is getting their posts answered in general support within 24 hours and here mine has gone for 6 days now 

 

  • Author

Bump - day 7th 

@Rockyraccoon sorry for the ping but well everyone got thier posts usually answered under 24 hours but this is my 7th day today

Greetings @Darkmaster269,

 

Sorry for the delay! 

 

I have forwarded your request. Please, now I ask a little more patience from you, time for your request to be handled.

 

Kind regards

RockyRaccoon

  • Author
On 11/17/2024 at 9:21 PM, Rockyraccoon said:

Greetings @Darkmaster269,

 

Sorry for the delay! 

 

I have forwarded your request. Please, now I ask a little more patience from you, time for your request to be handled.

 

Kind regards

RockyRaccoon

So any answer yet ? 

Waiting patiently just wanted to know the progress 🙏 

  • Author

bump

On 11/19/2024 at 5:47 PM, Darkmaster269 said:

So any answer yet ? 

Waiting patiently just wanted to know the progress 🙏 

 

 

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