Everything is unclickable in battle - Bug

[Omenrl]

Unfortunately I haven't been able to record an instance of this happening, but I have had a couple of battles in which clicking "fight" with my mouse resulted in nothing happening or changing on my screen. I could spam click it, or any other option, or try to log out, and nothing would process or happen. This has happened to me once in a PvP battle and once in a friendly battle. I feel it may be specific to the mouse clicking function because both times I was still able to click 1 on my keyboard to open my list of moves, but anything I tried clicking with my mouse wouldn't work. Should it happen again I will record it and follow up with a video link.

 

Thanks!

[Omenrl]

Hello,

 

See example at this link: https://www.youtube.com/watch?v=fFWWyjmM73U

 

I have noticed it specifically happens with venusaur in the game - may be related to new weather ball move which i only recently put on the venu.

 

Thanks,

[Kubrick]

Hi. Thank you for contacting us about your issue.

 

Could I ask you to link a screenshot of your Venusaur, please? I cannot say for sure, but if this error happens with Venusaur only, it's possible maybe it's because it has the Hidden Ability Chlorophyll with Weather Ball, which should be unavailable to get currently and it may cause the Client to make this error. In the meantime, I will consult with my colleagues to check if they'd know anything.

 

Looking forward hearing back from you and coming back to you with an answer,

 

- Kubrick

[Kubrick]

Hello again.

 

I talked with my colleagues about this particular situation. I have been informed that indeed, there is currently a bug that makes you stuck like you did when you use Weather Ball without any weather present. It should be fixed in the next Client release. Until then, you have my apologies for any inconvenience it may cause.

 

Please always feel free to come back and ask if you have any other question, comment or issue in the future. Good luck in your adventures!

 

- Kubrick