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On 1/21/2025 at 4:23 AM, Z303 said:

Yo any update on the situation ?

 

I would like to apologize for the time taken to deal with your case. Unfortunately, your case got buried under a huge amount of threads and, since we are short-staffed, we failed to deal with it in a reasonable amount of time. I sincerely apologize.

 

The refund has been processed successfully, and the Pokemon has been recovered while the coins have been removed from your account.

If you have any further questions or concerns, feel free to reach out.

 

Wish you a wonderful day and week.
- Keita/Shinohara

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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