I'm asking for a refund on my S Charizard mount

Reason: I bought it for my character on the gold server, but I wanted it for my character on the silver server

On 2/13/2025 at 5:27 PM, Brimbrim741 said:

I'm asking for a refund on my S Charizard mount

Reason: I bought it for my character on the gold server, but I wanted it for my character on the silver server

 

Hello there @Brimbrim741

 

I would like to apologize for the time taken to deal with your case. Unfortunately, your thraed ended up buried due to an high amount of requests we received recently and, since we are currently short-staffed, we failed to deal with it in a reasonable amount of time.

 

The refund has been processed successfully, and the item has been removed while the coins have been added back to your account.

If you have any further questions or concerns, feel free to reach out.

 

Wish you a wonderful day and week.
- Keita/Shinohara