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Game always crashing

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My game crashed and i can't login anymore, the crash window appear for just 1 moment, i can't do a screenshot.
I tried to unistall and reinstall the game, i whitelisted PRO in my antivirus and i updated my drivers, the game don't work.

Please help!

  • Author
49 minutes ago, Vangogsan said:

re install

I did it, the game don't work

Hi there! I'm sorry to hear about these issues. Could you try taking the following steps?

 

1. Delete all PRO related files from your device, including the client

2. Clear your trash bin

3. Reinstall the PRO client

 

I hope this solves the problem. If you're still having trouble after taking these steps, please let me know

Thank you

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

Hi! Thanks for sharing the tutorial. It is a pretty decent solution when it comes to software related issues.

geometry dash meltdown

Edited by Alexawill

  • Author
3 hours ago, Houndstone said:

Hi there! I'm sorry to hear about these issues. Could you try taking the following steps?

 

1. Delete all PRO related files from your device, including the client

2. Clear your trash bin

3. Reinstall the PRO client

 

I hope this solves the problem. If you're still having trouble after taking these steps, please let me know

Thank you

Houndstone

I did it but the problem persist

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