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Can I change my recovery email?

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Hello,

 

I made a request to change my recovery email a few days ago but I never got a reply.

 

I have shared the email address I wish to change the recovery email to, and the new email address is the same as my alt account that I am currently playing on.

 

If it's a no, then I will play on my alt as I acknowledge it's my fault for not being able to log into my old email.

 

I just would like an answer so I can buy back the pvp mons I had on my main without realizing I paid twice for no reason.

 

Thank You.

Hello there @Cloysterface I apologize for the delay. I can see that you do indeed have 2FA thread open so all you need to do now is try and remain patient. We are currently experiencing a high volume of requests so I apologize for any further delays.

 

Thank you for understanding and for your patience. I'll lock this topic now. Have a great day!

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

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This topic is now closed to further replies.

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