Neopokemon2x Posted April 12 Share Posted April 12 (edited) i can open the game but when i'm click to login it just shutdown the game Edited April 12 by Neopokemon2x Link to comment https://pokemonrevolution.net/forum/topic/253869-cant-play-game/ Share on other sites More sharing options...
Houndstone Posted April 12 Share Posted April 12 Hello there @Neopokemon2x I apologize for the inconvenience here. We are investigating an issue that some players seem to be having at the moment. Could you try muting your Music and Sound in the Options tab on the Log in Screen? This appears to be working for some players. I look forward to your response. Houndstone 2 Please do not contact any Staff member privately, this will not speed up your case. Creating a thread may help players all over the world! Link to comment https://pokemonrevolution.net/forum/topic/253869-cant-play-game/#findComment-1547976 Share on other sites More sharing options...
Giorgio883 Posted April 12 Share Posted April 12 Not OP, but a friend of mine had the same problem. After muting both Sound and Music, it worked again. Thank you @Houndstone Link to comment https://pokemonrevolution.net/forum/topic/253869-cant-play-game/#findComment-1548067 Share on other sites More sharing options...
Neopokemon2x Posted April 13 Author Share Posted April 13 Yeah, if I mute the sound, I can log in and play the game. But it's a lot more boring if we don't hear the sound. i hope you guys can fix it faster. Thank you for your solution Link to comment https://pokemonrevolution.net/forum/topic/253869-cant-play-game/#findComment-1548173 Share on other sites More sharing options...
Houndstone Posted April 13 Share Posted April 13 The bug is currently being investigated and a fix will no doubt arrive in a future update. Muting sounds is a temporary fix for some players at the moment, but when the issue is resolved it will be possible to play with sound on again as intended. I apologize again for this inconvenience and thank you for your patience while we resolve this issue. Have a great day! Houndstone Please do not contact any Staff member privately, this will not speed up your case. Creating a thread may help players all over the world! Link to comment https://pokemonrevolution.net/forum/topic/253869-cant-play-game/#findComment-1548301 Share on other sites More sharing options...
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