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I have no pokemon after meging

Shammycoop
in Resolved Bugs

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So i started from an account i made 9 years ago, and I did a server marge from my red server account. I dont have any Pokémon and I cant progress at all I think I'm soft locked. Can anyone help at all?

Proclient Screenshot 2025.08.11 - 00.39.16.60.png

Good day @Shammycoop

 

I apologize for this inconvenience. This issue was a result of the Red Server Wipe.

 

In this situation, there are only two options forward.

  1. You will need to create a new account to play on.
  2. If requested, we can do an account reset on this account. 

I understand that this may not have been the answer you were hoping for but sadly these are the only paths forward.

 

I look forward to hearing from you.

 

Regards,

Bitterblade

image.png.faf25b0172010fda9d52d0e61b89043b.png

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Good day @Shammycoop

 

Your account has been reset to a clean slate. I am glad I was able to assist you and hope that you enjoy your adventure in PRO. 

 

With the issue being resolved, I will be locking this thread.

 

If you have any further questions or concerns do not hesitate to reach out.

 

Regards,

Bitterblade

image.png.faf25b0172010fda9d52d0e61b89043b.png

PRO Rules | PRO Discord | PRO General Support | PRO Bugs | PRO Suggestions

Please refrain from contacting staff members directly for private support.

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