Bitterblade

Good day @Msora5822 According to our database, you appear to be missing the caught data for Victreebel. I hope this information finds you well and look forward to hearing from you. Regards, Bitterblade

Good day @Sandwichkatze Thank you for being forthcoming about your decision to go with the Metagross. The x1 Mysterious Ticket that was previously added to your account has been removed. With that being said, I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Msora5822 I apologize for the issues you are experiencing. Access to Shamouti Island is locked behind having all of Kanto non-legendary caught data. According to our database, you are still missing the caught data for 10 Kanto Pokemon. Once you acquire the caught data for these Pokemon, please try to enter the island again. I look forward to hearing of your success. Regards, Bitterblade

Good day @Vicrow Apologies for the delay in response. I am glad to hear that you were able to get this resolved! As stated, this issue usually occurs with your anti-virus is blocking files. With that being said, I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Kingbilly I apologize for the delay in response. As stated, guild renaming is unavailable. This update was announced in May 2025 and can be found here. I apologize for any inconvenience this may have caused. That aside, I see you have created a new guild. With that being said, this thread is now resolved and will be closed. If you have any further questions or concerns, do not hesitate to reach out. Good luck with your new guild! Regards, Bitterblade

Good day @Hhtoaya I apologize for the issue you were experiencing. There is currently no known issue with the information presented in the Pokedex not aligning with the in-game encounters. Overall, the encounters come down to RNG and, at times, that RNG is not in our favor. On a route with many different spawns, that pool of possibilities increases. I hope this information finds you well and look forward to hearing from you. Regards, Bitterblade

Good day @Bntz Are you still experiencing issues with the Victini Quest? I look forward to hearing from you. Regards, Bitterblade

Good day @Ramzi2525 Are you still experiencing these issues? I look forward to hearing from you. Regards, Bitterblade

Good day @Upsun Are you still experiencing these issues? I look forward to hearing from you. Regards, Bitterblade

Good day @Kairu I see that you have been successfully able to log in. This is fantastic news! With that being said, I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Lgxt As this thread has not received a response in some time, I will be closing it. If you continue to have these issues, please feel free to make a new thread. Regards, Bitterblade

Good day @Rxce I apologize for the delay in response. Are you looking to have a trade evolution assisted with? If not, could you elaborate further on what you are need assistance with? I look forward to hearing from you. Regards, Bitterblade

Good day @Bronzywinter179 I see that you were able to move freely in the game, this is great news! With that being said, I will be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Gangstersus It appears that you were able to access the Trade Zone. That is fantastic news. With that being said, I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Juliebee I apologize for the issues you are experiencing. After speaking with the Team Aqua Grunt that is outside of Kalijodo Cave, you will need to head to Mt. Summer and do the following things: Fight and defeat the Magma Grunt Leader Use the Mystical Core to stop the eruption (done through using the interacting with the blue rocks in each cave past the rock smashable rocks). If you have done both of these things, can you please provide me a screenshot of the dialogue given to you by the Magma Grunt Leader (if present) as well as any dialogue that may appear after interacting with the blue rocks in each cave. Furthermore, if you would like a guide to double check your steps while we sort this issue out, feel free to read through the Vulcan Island Quest Part 1 guide. I look forward to hearing from you. Regards, Bitterblade

Good day @Afnan2997 Your Pangoro has been restored and can be found in the last slot in your PC. Moving forward, please use the Restore Pokemon Megathread or the #request-chat on the PRO Official Discord for restoration requests. To look through any auctions you participated in within the Trade Zone, you can put your username in the search bar and then change the search from Title to Username. Once you do this and search, you will then see any auction that you bid on and/or won. You can then browse the different auctions or utilize Find command (Ctrl+F on most operating systems) to search for a particular Pokemon. I will be closing this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Kancilindo You're welcome and glad I could assist. With that being said, I will be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Kancilindo I am glad that you were able to access Shamouti Island! So, what you are experiencing is actually not a bug. This is a bi-product of Darmanitan's ability Sheer Force. This ability increases the power of moves that have a secondary [beneficial] effect by 30% but removes those effects. In this case, Flame Charge typically provides the user with a speed stat increase of +1 per use (maxing at +6); however, in this case, Flame Charge does not give you the boost but does move damage instead. Does this clear up any confusion there may have been? I hope this information finds you well and look forward to hearing from you. Regards, Bitterblade

Good day @Vicrow I am glad to see that you were able to get this issue sorted out. With that being said, I will be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade

Good day @Scorpilee I apologize for the delay in response. I will be looking into your issue. Once I have an update I will reach back out. Regards, Bitterblade

Good day @Emiliogp99 As stated, you can increase you GUI size via the in-game menu. The in-game menu can be access by pressing the ESC key or clicking the hamburger menu on the left side of your money in the bottom left corner of the game window. Once you open the Menu, select Options and then you can use the slider to change your GUI Scale. I hope this information finds you well and I look forward to your response. Regards, Bitterblade

Good day @Kancilindo Access to Shamouti Island for the Legendary Bird quest requires all non-legendary caught data for the Kanto region. According to our database, you are missing the caught data for Marowak. Can you catch a Marowak or evolve a Cubone and then try to access the island again? I look forward to hearing from you. Regards, Bitterblade

Good day @Gesoa I apologize for the issues you are experiencing. Can you please provide me a screenshot of the dialogue that Farmer Wood gives you when you try to show him a Tauros? I look forward to hearing from you. Regards, Bitterblade

Good day @Kairu Apologies for the delay in response. As others have stated, this issue turned out to be a Unity issue and, as of 08/20/2026, has been fixed in the optional client update. If you are on Windows, you client should have auto-updated. Otherwise, you will need to manually update your client (available for download here). With that being said, are you still experiencing these issues and; if so, can you confirm that you have successfully updated your client? I look forward to hearing from you. Regards, Bitterblade

Good day @Geeansalvatoree As there has been no further questions regarding the Vulcan Island Quest Part 1, I will be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade