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Problem with the game closing on Windows

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i have i-5 4460 12 gb de ram, windows 10. Every time I try to enter the server, it keeps loading the map and then closes. After several attempts, it apparently enters, but then as I walk and load another map, it finally closes again. I have the system updated. I don't understand why the game closes, and I excluded it from the antivirus. I need help. Thanks in advance.

Hello there @Victorojeda10 I apologize for these inconvenient crashes. This appears to be another case of a well known bug related to in-game Music and Sounds. Could you try muting both your music and sound using the Mute button in your settings and then let me know if this fixes the issue? 

 

This is a temporary fix which has worked for many players. A permanent fix will arrive in a future update, allowing players to use music and sounds as intended. I look forward to your reply.

 

Houndstone

Please do not contact any Staff member privately, this will not speed up your case. 

 

19 hours ago, Houndstone said:

Hello there @Victorojeda10 I apologize for these inconvenient crashes. This appears to be another case of a well known bug related to in-game Music and Sounds. Could you try muting both your music and sound using the Mute button in your settings and then let me know if this fixes the issue? 

 

This is a temporary fix which has worked for many players. A permanent fix will arrive in a future update, allowing players to use music and sounds as intended. I look forward to your reply.

 

Houndstone

ty got same problem , MUTE was the SOLUTION

 

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IGN: Vegetarox

  • 3 weeks later...
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